AI receptionist for home service businesses
For HVAC, plumbing, roofing, electrical and pest control companies in San Antonio.
When you’re on a roof, under a sink or driving to the next job, calls go to voicemail and customers call the next company on the list. SideKick AI answers for you, gathers the job details, and books the estimate or service call, with clear rules for emergencies.
Where home service jobs slip away
- Calls that come in while you and your crew are on a job and can’t pick up.
- After-hours emergencies, like a dead AC in August or a burst pipe, with no one to take the call.
- Estimates that go out and never get a follow-up, so the customer goes quiet.
- Back-and-forth texts just to find a time that works.
- Happy customers who would leave a review but never get asked.
What SideKick sets up for your business
- 24/7 AI Receptionist: Answers every call, asks what’s wrong and where the job is, and books the visit or takes a detailed message, so you’re never calling back blind.
- Missed-Call Text-Back: Any call you miss gets an instant text from your business, so the customer stays with you instead of dialing a competitor.
- Emergency Routing: You set what counts as urgent. Those calls can go to your on-call tech right away, and everything else is booked for the next open slot.
- Appointment Booking: Estimates and service calls go straight onto your schedule, with confirmations and reminders.
- Estimate Follow-Up: Customers who received a quote get timely, friendly follow-up until they book or let you know they’ve decided.
- Review Requests: After the job is done, customers get an easy way to leave a Google review, which helps you show up in local searches.
How it works
- We learn your services, service area, pricing rules and what counts as an emergency.
- You approve the greeting, the questions, and when a call should go straight to you.
- We connect your phone, calendar and job notifications.
- We launch, review calls together, and adjust as your season changes.
You stay in control
You decide which jobs get booked automatically, which calls ring through to your phone, and what the receptionist tells customers about pricing. Every conversation comes with a summary, so you know what the customer needs before you call back.
Frequently asked questions
What happens with emergency calls at night?
You decide. Urgent calls can be sent to your on-call phone right away, given an emergency instruction, or booked first thing in the morning, based on the rules you set.
Can it give customers a price?
Only the pricing you approve, like a service-call fee. For anything that needs an estimate, it books a visit and collects the job details you need.
Will it book into my calendar?
Yes. Once your calendar is connected, it books around your availability, service area and job-length rules.
Do I need a new phone number?
In most setups, no. Calls can be forwarded from the number your customers already know, and we work with your current phone provider wherever possible.
Based in San Antonio and serving home service companies in New Braunfels, Boerne, Schertz, Cibolo, Seguin and across Texas.